Support
Account and service help
TikTok transfer features are not currently available because the latest platform review was not approved; a future resubmission is required before transfer can be enabled.
For Deep Social Studio support, email valueinvestingsweden@gmail.com. Never send passwords, OAuth codes, access tokens, API keys, or payment details.
Getting started
- Open Sign in and continue with your Google account. A private workspace is created on first sign-in.
- In the workspace, choose Connect TikTok and review the permissions on TikTok’s own consent screen.
- Prepare a video, review every setting, and approve the exact post. Delivery to TikTok becomes available only after TikTok grants the required access.
See Product for a description of each screen.
Sign-in or workspace access
Describe the page you were using, the approximate time, and the non-sensitive error message. Include the email address associated with the workspace only from that same address so ownership can be verified.
Disconnect your TikTok account
Ask support to disconnect your TikTok account from Deep Social Studio, or revoke access from TikTok’s own authorized-app settings. Revoking access prevents continued authorized use but does not by itself delete the local encrypted connection record; request deletion separately if desired.
Request deletion
To request deletion of your Deep Social Studio account data, email support from the workspace email address with the subject “Deep Social Studio deletion request.” The operator verifies the request before deleting or de-identifying eligible records. Some security, audit, legal, and immutable publishing receipt records may need to be retained as described in the Privacy Policy and Terms.
Privacy or data-access request
Email support with the subject “Deep Social Studio privacy request” and state whether you seek access, correction, export, restriction, or deletion. Do not attach credentials or copies of identity documents unless support has provided a verified, secure method and explained why they are necessary.
Transfer or posting issue
Provide the approximate time, platform, visible status, and a non-sensitive job or receipt identifier if one is displayed. Do not retry an uncertain transfer. Deep Social Studio support will first reconcile the existing provider result.
Operator
Deep Social Studio is operated by Deep Sweden AB, Stockholm, Sweden. Support is currently handled through a verified manual process at valueinvestingsweden@gmail.com.